Ultra Casino Terms and Conditions

Welcome to Ultra Casino. These Terms and Conditions govern your use of our website, our games, and all services we provide, including your Ultra login, deposits, withdrawals, and participation in any bonus or promotion. By registering an account with us, you confirm that you have read, understood, and agree to be bound by these terms in full. We operate under the trading name Ultra and are owned and operated by BP Group Limited, a company incorporated under the laws of Malta with company number C52434, registered address The Ferries Business Centre, 9 Guze Fava Street, Sliema SLM1632, Malta. We are a member of the PressEnter Group, alongside our partner brands karhubet.com and kodabet.com.

Our Licence and Regulatory Status

We are licensed and regulated in the European Union by the Malta Gaming Authority under licence number MGA/B2C/203/2011, issued on 1 August 2018 for Type 1 gaming services. This licence permits us to legally offer Ultra casino games, including slots, live casino, and table games, to players in our approved markets. We currently accept players from Finland, Norway, Canada, New Zealand, Poland, Ecuador, Peru, and Chile, and we provide our services in English, Finnish, Norwegian, Canadian French, Polish, and regional Spanish localisations.

Eligibility and Ultra Register Requirements

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to complete an Ultra register process and open an account with us. When you register, we require accurate, complete, and current personal information, and you agree to promptly update your account should any details change. We reserve the right to request identity verification at any time, and additional verification is automatically triggered once your cumulative deposits reach 2,000 EUR or the currency equivalent. Politically Exposed Persons may not register, play, or deposit with us under any circumstances.

Your Ultra Login and Account Security

Once your account is created, you are responsible for maintaining the confidentiality of your Ultra login credentials. We advise you never to share your username or password with anyone. You agree to notify our support team immediately if you suspect unauthorised access to your account. We provide access through our website and our Ultra app, allowing you to manage your Ultra casino login, balance, and preferences conveniently across desktop and mobile devices.

Deposits and Withdrawals

We accept a range of payment methods for your Ultra deposit, including bank transfer, Visa, Mastercard, MiFinity, AstroPay, Jetonbank, and various e-wallet solutions, though availability may vary by country. All deposits must originate from a payment source held in your own name; we do not accept business cards or business accounts. Our minimum deposit is 10 EUR or the currency equivalent for most countries and payment methods, though 20 USD is required to qualify for our welcome offer.

Our accepted currencies include NOK, EUR, CAD, NZD, CLP, and USD, with amounts quoted in EUR by default and currency conversion based on the mid-rate published by xe.com. For your Ultra withdrawal, we process funds back to the original payment method wherever possible, and only in the name of the registered account holder. The minimum withdrawal amount is 50 EUR or the currency equivalent, and we impose a daily maximum of 5,000 in your local currency per player, with a monthly cap of 25,000 USD that we may adjust at our discretion. VIP players may qualify for higher limits.

• We require at least one deposit to be wagered x1 before you may request a withdrawal.
• Pending withdrawals are processed by us within 24 business hours of your request.
• Once processed, funds typically reach your bank account or e-wallet within 1-5 bank days, excluding weekends and public holidays.
• We cap withdrawals from deposit-bonus winnings at 7,500 USD and from no-deposit bonus winnings at 100 USD.

Our Bonuses and Promotions

We offer an Ultra casino bonus for new players in the form of a Welcome Package of 100% up to 3,000 USD, plus 200 free spins on Big Bass Bonanza. To claim this Ultra bonus code offer, simply enter promo code ULTRA with a minimum deposit of 20 USD. Free spins are credited over two days, with 100 issued on the day of your deposit and the remaining 100 the following day. This is a non-sticky bonus, meaning your real money balance is used first, and the bonus becomes active only once your deposited funds are exhausted.

Standard wagering on our welcome bonus is x35, while free-spin winnings carry a x40 wagering requirement. Maximum winnings are capped at 1,000 EUR/USD or the equivalent, and the offer excludes deposits made via Skrill, Neteller, or Paysafe. Our Ultra no deposit bonus and welcome offers are limited to one per customer across the entire BP Group Ltd network. We also run ongoing promotions including our Treasure Chest, VIP Raffle, Triple Bonus, Friday Spins, and Weekend Spin Drops, each subject to their own specific terms.

Unless a campaign states otherwise, our standard wagering requirement is x40 of deposit plus bonus for sticky bonuses, or x40 of the bonus alone for non-sticky offers. We set a maximum stake of 2 EUR/USD or the currency equivalent per spin, hand, or deal when playing with bonus funds, and bonus buy features are not permitted using bonus money. All table games, live casino titles, video poker, and jackpot games are excluded from bonus wagering. We limit bonus eligibility to one per person, household, shared IP address, or device.

Our Ultra Slots, Live Casino, and Game Library

We provide access to over 1,300 games, including Ultra slots, table games, and Ultra live casino products powered by leading providers such as NetEnt, Microgaming, Pragmatic Play, Relax Gaming, Play'n GO, Quickspin, Betsoft, iSoftBet, Yggdrasil, and Red Tiger. Our live casino experience, delivered through Evolution and Pragmatic Play Live, includes blackjack, roulette, baccarat, poker, and game shows. All our games are available through our website and our dedicated Ultra casino app, giving you flexibility to play on desktop or mobile.

Loyalty and VIP Programme

We operate an invitation-only VIP programme across four tiers - Bronze, Gold, Platinum, and Diamond - based on your gameplay activity, with your current tier visible in My Account. Our VIP members enjoy a personal account manager, prioritised withdrawals, exclusive tournaments, early game access, and personalised offers. Any breach of these terms, or closure of your account, may result in forfeiture of your loyalty status.

Responsible Gaming

We are committed to promoting responsible play. You may request self-exclusion from six months up to five years, or indefinitely, with a mandatory seven-day cool-off before reopening. Shorter cool-off periods, from 24 hours to three months, lift automatically. We charge a 5 EUR monthly fee on accounts inactive for 12 months, with prior notice given at the 11-month mark. We strictly prohibit the use of VPNs, proxies, or any location-masking tools.

Disputes and Governing Law

Should a dispute arise, we encourage you to contact our support team first via email or LiveChat, available 24/7 in English, Finnish, and Norwegian. Unresolved complaints may be referred to eCOGRA, the Malta Gaming Authority, or the EU ODR platform, binding up to 5,000 EUR. These terms and your relationship with us are governed by the laws of Malta.

Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. We will notify you of material changes, and your continued use of our services after such changes constitutes your acceptance of the updated terms.